Error Codes

Common HTTP response codes returned by Genesys Cloud APIs.

Code	Status	Description	Action
200	OK	The request succeeded.	None.
202	Accepted	processing has started (e.g., Adherence Job).	Poll the selfUri to check status.
400	Bad Request	The server could not understand the request due to invalid syntax.	Check your JSON body and parameters.
401	Unauthorized	Authentication is required and has failed or has not been yet provided.	Refresh your Bearer Token.
403	Forbidden	The request was valid, but the server is refusing action.	Check if the Client Credential has the required scopes/permissions.
404	Not Found	The requested resource could not be found.	Verify the ID (User ID, Team ID) or URL.
429	Too Many Requests	The user has sent too many requests in a given amount of time.	Implement exponential backoff. See Rate Limits.
503	Service Unavailable	The server is not ready to handle the request.	Retry after a short delay.